Mail Boxes Etc
Bocas Del Toro


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August 3, 2017 - BAN on shipping COSMETICS !! As of Today, August 3, 2017, I have been notified by Mail Boxes Etc, Central America, that MINSA (the Department of Drugs and Pharmacies) ...

August 2, 2017 - Items for HUMAN OR ANIMAL CONSUMPTION may be held or confiscated in Panama Customs! WE NO LONGER RECOMMEND UTILIZING OUR SERVICE FOR THE SHIPMENT OF ITEMS FOR HUMAN OR ANIMAL CONSUMPTION. ...

August 1, 2017 - The Customs $100 Value Exemption is actually less than $100 !! The actual cutoff for customs exemptions is LESS THAN $100 ... We tell our clients that "there is no customs on packages under $100 in value". ...

More news ...

Hello !

... and welcome to Mail Boxes Etc, Bocas Del Toro!

October 15, 2017 - PLEASE DO NOT USE OUR SERVICE TO SHIP ITEMS FOR HUMAN OR ANIMAL CONSUMPTION !!!

This includes any foods, supplements, vitamins, medicines, as well as any cosmetics, lotions, cremes, makeup, soaps, shampoos, body powders, deoderants, or any other thing that a human OR AN ANIMAL might ingest through their mouth or skin.

These items are subject to Panama AUPSA (Ministry of Food Safety) and MINSA (Ministry of Drugs and Pharmacies) regulations. The situation is so complicated that my only recourse is to ask you please not ship these items through our service.

Past performance is NOT an indicator of future results! Just because you *may* have used our service in the past to successfully ship these kinds of items, or you manage to recieve one of these kinds of items without any problems after reading this, THESE PACKAGES ARE ALL SUBJECT TO CONFISCATION, ADDITIONAL CHARGES, AND DOCUMENTATION REQUIREMENTS.

(a) If you ship these kinds of items through our service, you will be charged by us (MBE Bocas) for the shipping WHETHER OR NOT THEY ARRIVE IN BOCAS, as we cannot guarantee that they will clear Panama Customs, AFTER we have already paid to have them shipped to Panama on your behalf.

In other words, IF YOU SHIP ITEMS FOR HUMAN OR ANIMAL CONSUMPTION
you may owe us money for a package you never receive !!!

(b) You will additionally be charged * service fees of $10 for an AUPSA item and $25 for any MINSA items for which you AUTHORIZE US TO PREPARE THE APPLICATION, on your behalf, to the respective agency to attempt to get a clearance for your item. This does not mean that we guarantee the application will be approved, just that we will make the application on your behalf.

* Regular Clients (with montly accounts) will have to explicitly AUTHORIZE us to begin the application by providing all required paperwork and REPLYING to the email we send them, and will be charged for the application before we begin working on it. Occasional Clients will have to actually come to the office and PAY US THESE SERVICE FEES, as well as provide all required paperwork, before we will proceed.

(c) Any such item which fails the AUPSA or MINSA approval process will be considered a closed issue, and the package will be destroyed at Tocumen Airport. (In exceedingly important MINSA cases, it may be possible for the client to pay us another $25 application fee if they wish to re-apply and try a second time, once again, with no guarantee of success).

Note that MINSA applications can take UPTO A MONTH to be processed!

(d) Also, due to the fact that many clients fail to respond to our emails about these items, we are enacting a 30 day limit on the amount of time we will allow for a client to respond to our emails regarding AUPSA and MINSA packages. If we have not received a reply from you to an AUPSA or MINSA email from us, after 30 days, we hereby reserve the right to destroy the package and CHARGE YOU FOR THE SHIPPING TO PANAMA anyways, added to your next package pickup or monthly bill.

You are responsible for ensuring that we have your correct email address at all times!! Please contact us if your email has changed!!

I am sorry to have to have all of these rules, restrictions, and extra charges associated with our service. Please believe me that it is the last thing we want to have happen, but the fact of the matter is that these items for human or animal consumption are creating huge problems for us, and thus, for you. That is why we are asking you as nicely as we can,

Please don't ship items for human or animal consumption through our service.

If you DO, please get ready to accept the barrage of paperwork, uncertainty, extra costs, delays, and possible lack of results.

Also, please read our description about
Amazon Invoices especially inasmuch as every AUPSA or MINSA application for an item purchased on Amazon will require such an invoice.

Also, please remember that the shipment of Tobacco and Tobacco related products. including Nicotine Vaporizers is prohibited!

And finally please see our FAQS page and list of Prohibited Items for more information on using our service.

If you are already a client, please login using your account (pty) number and password to explore the full power of this site. On it you can see your packages, whether they are in our office or in transit, and can also see a history of all the packages you have received via MBE Bocas!

If you are a regular client then, additionally, you will be able to see your account status, most recent statement, complete account history, and even make payments online!

If you are not yet a client, we suggest you see our FAQS and Services pages to find out more about us. Or you may want to go right to the Sign Me Up page to sign up for your custom Miami Mailing Address

Location

Our Store is located at the corner of 1st Street and Avenida E on lovely Isla Colon, in Bocas Del Toro Panama. You can't miss us ... we are right next door to the fire station (bomberos)!

Store Hours

Our store hours are 9:00 am to 5:00 pm Monday to Friday, and 9:00 am to noon on Saturday. We are closed for lunch from 1:00pm to 2:00pm each day.

Also, please note that we occasionally close the office for 20 minutes or so at various times of the day, as necessary, to go to the airport to pickup or dropoff packages. If we're not there when you come by, please try again later!

Thank You!

We thank you for visiting our website, and hope that will find our services helpful.

Patrick Horton,
Owner, MBE Bocas Del Toro

Copyright 2012-2017 ~ Island On Time Corp S.A. ~ all rights reserved